Privacy Policy
Privacy Policy
Introduction
We at Misha Store value the trust you place in us and recognize the importance of secure transactions and privacy of your information. This Privacy Policy outlines how Misha Store ("we", "our", "us") collects, uses, shares, and protects your personal information through our website www.misha-store.com.
By visiting our platform, providing your information, or availing any product/service, you agree to be bound by the terms of this Privacy Policy and governed by Indian laws, including those related to data protection. If you do not agree, please do not use or access our website.
Information We Collect
We collect personal data including, but not limited to:
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Name, address, phone number, email ID, and other details provided during sign-up or checkout.
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Billing and payment information such as credit/debit card details or bank account numbers.
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Demographic information, preferences, shopping behavior, IP address, browser type, and device location.
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Content shared via product reviews, customer service interactions, or feedback forms.
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Transactional data for purchases and refunds.
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Any communication sent to us via email or WhatsApp
We may also collect additional data for specific services or promotions.
Use of Personal Information
We use your information to:
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Process orders and payments.
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Improve your shopping experience and personalize content.
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Notify you about order status, offers, and updates.
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Respond to inquiries and customer support requests.
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Prevent fraud and ensure platform security.
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Conduct internal research and analytics.
You may opt out of promotional communication at any time via the unsubscribe link in our emails.
Cookies
We use cookies to:
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Enhance site functionality.
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Track site usage and customer preferences.
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Remember your login details to make browsing easier.
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Serve personalized content.
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You may disable cookies in your browser settings, but this may limit certain functionalities of our website.
Information Sharing
We do not sell your personal information. However, we may share it with:
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Payment gateway providers and logistics partners to complete transactions.
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Government or legal authorities when required by law.
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Remember your login details to make browsing easier.
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Security Measures
We adopt industry-standard security practices (including ISO/IEC 27001:2013 aligned processes) to protect your personal information. However, no method of transmission over the Internet is 100% secure. Please safeguard your login credentials and contact us immediately if you suspect misuse.
Your Rights
You have the right to:
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Access and update your personal information.
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Withdraw consent for data usage by writing to us.
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Delete non-mandatory profile information.
To request changes or deletion, email us at sales@misha-store.com with the subject line “Withdrawal of consent”.
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